Cita APA (7a ed.)

Mbura, O. K. (2004). Marketing, customer services and business ethics. The Tanzania Institute of Bankers.

Cita Chicago Style (17a ed.)

Mbura, Omari K. Marketing, Customer Services and Business Ethics. Dar es Salaam: The Tanzania Institute of Bankers, 2004.

Cita MLA (9a ed.)

Mbura, Omari K. Marketing, Customer Services and Business Ethics. The Tanzania Institute of Bankers, 2004.