Kotler, P. (2003). Marketing management (11th. ed.). Pearson Prentice Hall.
Cita Chicago Style (17a ed.)Kotler, Philip. Marketing Management. 11th. ed. Upper Saddle River, NJ: Pearson Prentice Hall, 2003.
Cita MLA (9a ed.)Kotler, Philip. Marketing Management. 11th. ed. Pearson Prentice Hall, 2003.
Precaución: Estas citas no son 100% exactas.