Heizer, J., & Render, B. (2005). Operations management: Student lecture guide (7th ed.). Pearson Education.
Citação norma ChicagoHeizer, Jay, and Barry Render. Operations Management: Student Lecture Guide. 7th ed. Upper Saddle River: Pearson Education, 2005.
Citação norma MLAHeizer, Jay, and Barry Render. Operations Management: Student Lecture Guide. 7th ed. Pearson Education, 2005.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.