Heizer, J., & Render, B. (2011). Operations management (10th ed.). Prentice Hall.
芝加哥风格引文Heizer, Jay, 与 Barry Render. Operations Management. 10th ed. Upper Saddle River, N.J.: Prentice Hall, 2011.
MLA引文Heizer, Jay, 与 Barry Render. Operations Management. 10th ed. Prentice Hall, 2011.
警告：这些引文格式不一定是100％准确.