Cita APA (7a ed.)

Heizer, J., & Render, B. (2011). Operations management (10th ed.). Prentice Hall.

Cita Chicago Style (17a ed.)

Heizer, Jay, y Barry Render. Operations Management. 10th ed. Upper Saddle River, N.J.: Prentice Hall, 2011.

Cita MLA (9a ed.)

Heizer, Jay, y Barry Render. Operations Management. 10th ed. Prentice Hall, 2011.