Citazione Stile APA (7a Edizione)

Jeston, J., & Nelis, J. (2014). Business process management: Practical guidelines to successful implementations (3rd ed.). Routledge.

Citazione stile Chigago Style (17a edizione)

Jeston, John, e Johan Nelis. Business Process Management: Practical Guidelines to Successful Implementations. 3rd ed. London: Routledge, 2014.

Citatione MLA (9a ed.)

Jeston, John, e Johan Nelis. Business Process Management: Practical Guidelines to Successful Implementations. 3rd ed. Routledge, 2014.