APA (7th ed.) Citation

Jeston, J., & Nelis, J. (2014). Business process management: Practical guidelines to successful implementations (3rd ed.). Routledge.

Chicago Style (17th ed.) Citation

Jeston, John, and Johan Nelis. Business Process Management: Practical Guidelines to Successful Implementations. 3rd ed. London: Routledge, 2014.

MLA (9th ed.) Citation

Jeston, John, and Johan Nelis. Business Process Management: Practical Guidelines to Successful Implementations. 3rd ed. Routledge, 2014.

Warning: These citations may not always be 100% accurate.