Marketing management /

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Bibliographic Details
Main Author: Kotler, Philip
Other Authors: Keller, Kevin Lane
Format: Book
Published: Upper Saddle River, NJ : Pearson Prentice Hall, c2006.
Edition:12th. ed.
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020 |a 0131457578  |c TZs.29500/- 
040 |a MUL  |b eng  |e AACR 
082 0 0 |a 658.8 KOT 
100 1 |a Kotler, Philip. 
245 1 0 |a Marketing management /  |c Philip Kotler and Kevin Keller. 
250 |a 12th. ed. 
260 |a Upper Saddle River, NJ :  |b Pearson Prentice Hall,  |c c2006. 
300 |a xxxix, 733 [45] p. :  |b col. ill. ;  |c 28 cm. 
504 |a Includes bibliographical references and index. 
505 |a Part I. Understanding Marketing Management: Chapter 1 Defining Marketing for the 21st Century Chapter 2 Developing Marketing Strategies & Plans Part II. Capturing Marketing Insights: Chapter 3 Gathering Information & Scanning the Environment Chapter 4 Conducting Marketing Research & Forecasting Demand Part III. Connecting with Customers: Chapter 5 Creating Customer Value, Satisfaction, & Loyalty Chapter 6 Analyzing Consumer Markets Chapter 7 Analyzing Business Markets Chapter 8 Identifying Market Segments & Targets Part IV. Building Strong Brands: Chapter 9 Creating Brand Equity Chapter 10 Crafting the Brand Positioning Chapter 11 Dealing with Competition Part V. Shaping the Market Offerings: Chapter 12 Setting Product Strategy Chapter 13 Designing & Managing Services Chapter 14 Developing Pricing Strategies & Programs Part VI. Delivering Value: Chapter 15 Designing & Managing Value Networks & Channels Chapter 16 Managing Retailing, Wholesaling & Logistics Part VII. Communicating Value Chapter 17 Designing & Managing Integrated Marketing Communications Chapter 18 Managing Mass Communications: Advertising, Sales Promotion, Events Public Relations Chapter 19 Managing Personal Communications: Direct Marketing & the Sales Force Part VIII. Creating Long-Term Growth: Chapter 20 Introducing New Market Offerings Chapter 21 Tapping into Global Markets Chapter 22 Managing a Holistic Marketing Organization 
546 |a eng 
650 0 |a Marketing 
650 0 |a Marketing--Management 
650 0 |a Internet marketing 
650 0 |a Consumer behavior 
650 0 |a Market surveys 
700 1 |a Keller, Kevin Lane, 
942 |c BK 
999 |c 5351  |d 5351