Total quality management and operational excellence : text with cases /

This text provides a simple model for Total Quality Management and comprehensive coverage of the concepts students need to understand. It is supported throughout with real-life case studies

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主要作者: Oakland, John S.
格式: 图书
出版: New York : Routledge, 2000.
版:2nd ed..
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Mzumbe University Main Campus Library

持有资料详情 Mzumbe University Main Campus Library
索引号: 658.4013 OAK
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