Total quality management and operational excellence : text with cases /

This text provides a simple model for Total Quality Management and comprehensive coverage of the concepts students need to understand. It is supported throughout with real-life case studies

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Detalhes bibliográficos
Autor principal: Oakland, John S.
Formato: Livro
Publicado em: New York : Routledge, 2000.
Edição:2nd ed..
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Mzumbe University Main Campus Library

Detalhes do Exemplar Mzumbe University Main Campus Library
Área/Cota: 658.4013 OAK
Cód. Barras: On Shelf
Cód. Barras: On Shelf