APA引文

Oakland, J. S. (2014). Total quality management and operational excellence: Text with cases (Fourth Edition.). Routledge.

芝加哥风格引文

Oakland, John S. Total Quality Management and Operational Excellence: Text with Cases. Fourth Edition. New York: Routledge, 2014.

MLA引文

Oakland, John S. Total Quality Management and Operational Excellence: Text with Cases. Fourth Edition. Routledge, 2014.

警告：这些引文格式不一定是100％准确.