Marketing management /

Marketing Management is the gold standard marketing text because its content and organization consistently reflect the latest changes in today’s marketing theory and practice. Remaining true to its gold-standard status, the fourteenth edition includes an overhaul of new material and updated informat...

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Detalhes bibliográficos
Autor principal: Kotler, Philip
Outros Autores: Keller, Kevin Lane, 1956-
Formato: Livro
Publicado em: Upper Saddle River, N.J. : Prentice Hall, c2012.
Edição:14th ed.
Assuntos:
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Sumário:
  • Understanding marketing management
  • Defining marketing for the 21st century
  • Developing marketing strategies and plans
  • Capturing marketing insights
  • Collecting information and forecasting demand
  • Conducting marketing research
  • Connecting with customers
  • Creating long-term loyalty relationships
  • Analyzing consumer markets.