Achieving service excellence : strategies for healthcare
This book offers a plan for successfully competing in today's competitive healthcare marketplace by presenting the theories, methods, and techniques behind delivering an excellent healthcare experience
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| Formato: | Libro |
| Lenguaje: | inglés |
| Publicado: |
New Delhi:
Pentagon Press,
2006.
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Mzumbe University Main Campus Library
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REF 362.1068 FOT |
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