Health services management: readings, cases, and commentary

This edition features twenty new cases that provide a unique overview of management and organizational behavior theory. The role of the health services manager is explained throughout the updated version of this classic textbook. Topics covered include: service-line management; healthcare reform; th...

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Detalhes bibliográficos
Autor Corporativo: The Foundation of the American College of Healthcare Executives
Outros Autores: Kovner, Anthony R. (editor), Neuhauser, Duncan, 1939-
Formato: Livro
Idioma:inglês
Publicado em: New Delhi: Pentagon Press, 2006.
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Achieving service excellence : strategies for healthcare Por Fottler, Myron D.

Publicado em 2006
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Applying quality management in health care : a process for implementation Por Kely Diane, L.

Publicado em 2006
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