Cita APA (7a ed.)

Koch, H. C. H. (1992). Implementing and sustaining total quality management in health care. Longman.

Cita Chicago Style (17a ed.)

Koch, Hugh C. H. Implementing and Sustaining Total Quality Management in Health Care. Harlow, Essex: Longman, 1992.

Cita MLA (9a ed.)

Koch, Hugh C. H. Implementing and Sustaining Total Quality Management in Health Care. Longman, 1992.