APA (7th ed.) Citation

Koch, H. C. H. (1992). Implementing and sustaining total quality management in health care. Longman.

Chicago Style (17th ed.) Citation

Koch, Hugh C. H. Implementing and Sustaining Total Quality Management in Health Care. Harlow, Essex: Longman, 1992.

MLA (9th ed.) Citation

Koch, Hugh C. H. Implementing and Sustaining Total Quality Management in Health Care. Longman, 1992.