Achieving service excellence : strategies for healthcare

This book offers a plan for successfully competing in today's competitive healthcare marketplace by presenting the theories, methods, and techniques behind delivering an excellent healthcare experience

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Bibliographic Details
Other Authors: Ford, Robert C. 1945- (editor), Heaton, Cherrill P. (editor)
Format: Book
Published: New Delhi: Pentagon Press, 2006.
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Mzumbe University Main Campus Library

Holdings details from Mzumbe University Main Campus Library
Call Number: 362.1068 FOT
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