Strategic product creation : Delivery customer satisfaction from every level of your company

Strategic product creation : Delivery customer satisfaction from every level of your company

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Detalhes bibliográficos
Autor principal:	Kerber, Ronald L
Outros Autores:	Laseter, Timothy M
Formato:	Livro
Publicado em:	New York; Mcgraw-Hill; 2007.
Assuntos:	product creation
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