Ballou, R. H., & Ballou, R. (2004). Business logistics/ Supply chain management: : Planning, organizing and controlling the supply chain (5th ed.-.). Pearson education.
Citação norma ChicagoBallou, Ronald H., and Ronald Ballou. Business Logistics/ Supply Chain Management: : Planning, Organizing and Controlling the Supply Chain. 5th ed.-. New Delhi.-: Pearson education, 2004.
Citação norma MLABallou, Ronald H., and Ronald Ballou. Business Logistics/ Supply Chain Management: : Planning, Organizing and Controlling the Supply Chain. 5th ed.-. Pearson education, 2004.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.