Cita APA (7a ed.)

Click, R. L., & Duening, T. (2005). Business Process outsourcing: : The competitive advantage. John wiley.

Cita Chicago Style (17a ed.)

Click, Rick L., y Thomas Duening. Business Process Outsourcing: : The Competitive Advantage. New Jersey.-: John wiley, 2005.

Cita MLA (9a ed.)

Click, Rick L., y Thomas Duening. Business Process Outsourcing: : The Competitive Advantage. John wiley, 2005.