Fundamentals of selling Customers for life through services

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Détails bibliographiques
Auteur principal:	Futrell Charles M.
Format:	Livre
Publié:	Boston McGraw Hill c2009
Édition:	11th edition
Sujets:	Relationship selling Customer relationship Communication Leadership
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MARC


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040		\|a DCC Library \|b eng \|e AACR2
082		\|a 658.85 FUT
100		\|a Futrell Charles M.
245		\|a Fundamentals of selling \|b Customers for life through services \|c /Charles M. Futrell
250		\|a 11th edition
260		\|a Boston \|b McGraw Hill \|c c2009
300		\|a xxxiv, 648 p.: \|b ill.; \|c 24 cm.
504		\|a include selected references and index
650		\|a Relationship selling
650		\|a Customer relationship
650		\|a Communication
650		\|a Leadership
942		\|c BK
999		\|c 15339 \|d 15339