Futrell Charles M. (2009). Fundamentals of selling: Customers for life through services (11th edition.). McGraw Hill.
Style de citation Chicago (17e éd.)Futrell Charles M. Fundamentals of Selling: Customers for Life Through Services. 11th edition. Boston: McGraw Hill, 2009.
Style de citation MLA (9e éd.)Futrell Charles M. Fundamentals of Selling: Customers for Life Through Services. 11th edition. McGraw Hill, 2009.
Attention : ces citations peuvent ne pas être correctes à 100%.