Cita APA (7a ed.)

Futrell Charles M. (2009). Fundamentals of selling: Customers for life through services (11th edition.). McGraw Hill.

Cita Chicago Style (17a ed.)

Futrell Charles M. Fundamentals of Selling: Customers for Life Through Services. 11th edition. Boston: McGraw Hill, 2009.

Cita MLA (9a ed.)

Futrell Charles M. Fundamentals of Selling: Customers for Life Through Services. 11th edition. McGraw Hill, 2009.