R. Janet & Mc Cool Kennedy. (2003). Services marketing: A managerial approach. John Wiley and Sons.
芝加哥风格引文R. Janet 与 Mc Cool Kennedy. Services Marketing: A Managerial Approach. Australia: John Wiley and Sons, 2003.
MLA引文R. Janet 与 Mc Cool Kennedy. Services Marketing: A Managerial Approach. John Wiley and Sons, 2003.
警告：这些引文格式不一定是100％准确.