Cases in operations management : building customer value through world-class operations /

Cases in operations management : building customer value through world-class operations /

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Bibliographic Details
Main Author:	Klassen, Robert D
Other Authors:	Menor, Larry J.
Format:	Book
Language:	English
Published:	Thousand Oaks, CA : Sage Publications, c2006.
Series:	The Ivey casebook series
Subjects:	Production management > Case studies. Industrial management > Case studies.
Online Access:	Table of contents Publisher description Contributor biographical information
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