Klassen, R. D., & Menor, L. J. (2006). Cases in operations management: Building customer value through world-class operations. Sage Publications.
Цитирование в стиле Чикаго (17-е изд.)Klassen, Robert D., и Larry J. Menor. Cases in Operations Management: Building Customer Value Through World-class Operations. Thousand Oaks, CA: Sage Publications, 2006.
Цитирование MLA (9-е изд.)Klassen, Robert D., и Larry J. Menor. Cases in Operations Management: Building Customer Value Through World-class Operations. Sage Publications, 2006.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.