Citazione Stile APA (7a Edizione)

Klassen, R. D., & Menor, L. J. (2006). Cases in operations management: Building customer value through world-class operations. Sage Publications.

Citazione stile Chigago Style (17a edizione)

Klassen, Robert D., e Larry J. Menor. Cases in Operations Management: Building Customer Value Through World-class Operations. Thousand Oaks, CA: Sage Publications, 2006.

Citatione MLA (9a ed.)

Klassen, Robert D., e Larry J. Menor. Cases in Operations Management: Building Customer Value Through World-class Operations. Sage Publications, 2006.