Klassen, R. D., & Menor, L. J. (2006). Cases in operations management: Building customer value through world-class operations. Sage Publications.
Style de citation Chicago (17e éd.)Klassen, Robert D., et Larry J. Menor. Cases in Operations Management: Building Customer Value Through World-class Operations. Thousand Oaks, CA: Sage Publications, 2006.
Style de citation MLA (9e éd.)Klassen, Robert D., et Larry J. Menor. Cases in Operations Management: Building Customer Value Through World-class Operations. Sage Publications, 2006.
Attention : ces citations peuvent ne pas être correctes à 100%.