APA (7th ed.) Citation

Klassen, R. D., & Menor, L. J. (2006). Cases in operations management: Building customer value through world-class operations. Sage Publications.

Chicago Style (17th ed.) Citation

Klassen, Robert D., and Larry J. Menor. Cases in Operations Management: Building Customer Value Through World-class Operations. Thousand Oaks, CA: Sage Publications, 2006.

MLA (9th ed.) Citation

Klassen, Robert D., and Larry J. Menor. Cases in Operations Management: Building Customer Value Through World-class Operations. Sage Publications, 2006.