Harrington ,H.J. (2010). Business processes (custom edition.). McGraw Hill.
芝加哥风格引文Harrington ,H.J. Business Processes. custom edition. Amsterdam: McGraw Hill, 2010.
MLA引文Harrington ,H.J. Business Processes. custom edition. McGraw Hill, 2010.
警告：这些引文格式不一定是100％准确.