Cita APA (7a ed.)

Harrington ,H.J. (2010). Business processes (custom edition.). McGraw Hill.

Cita Chicago Style (17a ed.)

Harrington ,H.J. Business Processes. custom edition. Amsterdam: McGraw Hill, 2010.

Cita MLA (9a ed.)

Harrington ,H.J. Business Processes. custom edition. McGraw Hill, 2010.