Services marketing
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| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Published: |
New Delhi
Virender Kumar Arya
c2006
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| Subjects: | |
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MARC
| LEADER | 00000nam a22000007a 4500 | ||
|---|---|---|---|
| 005 | 20260914070659.0 | ||
| 020 | |a 8174733426 |c Tsh 28886/= | ||
| 040 | |a DCC Library |b eng |e AACR2 | ||
| 082 | |a 658.8 JAI | ||
| 100 | |a Jain N.C. | ||
| 245 | |a Services marketing |c /N.C. Jain and Saakshi | ||
| 260 | |a New Delhi |b Virender Kumar Arya |c c2006 | ||
| 300 | |a 564 p.: |b ill.; |c 18 cm. | ||
| 504 | |a include index | ||
| 650 | |a Services marketing | ||
| 650 | |a Consumer behaviour | ||
| 650 | |a Service recovery | ||
| 650 | |a Empoyee empowerment | ||
| 700 | |a Saakshi | ||
| 942 | |c BK | ||
| 999 | |c 14547 |d 14547 | ||