Cita APA (7a ed.)

Jain N.C & Saakshi. (2006). Services marketing. Virender Kumar Arya.

Cita Chicago Style (17a ed.)

Jain N.C y Saakshi. Services Marketing. New Delhi: Virender Kumar Arya, 2006.

Cita MLA (9a ed.)

Jain N.C y Saakshi. Services Marketing. Virender Kumar Arya, 2006.