Total quality management

Total quality management

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Détails bibliographiques
Auteur principal:	Besterfield-Michna, Dale H
Autres auteurs:	Besterfield-Michna, Carol, Besterfield, Glen H, Besterfield-Sacre, Mary
Format:	Livre
Publié:	New Jersey.- Pearson Prentice Hall; 2003
Édition:	3rd ed.-
Sujets:	Quality management system Environmental management system
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