Cita APA (7a ed.)

Suganthi, L., & Samuel, A. A. (2006). Total quality management. Prentice-Hall of India.

Cita Chicago Style (17a ed.)

Suganthi, L., y Anand A. Samuel. Total Quality Management. New Delhi.-: Prentice-Hall of India, 2006.

Cita MLA (9a ed.)

Suganthi, L., y Anand A. Samuel. Total Quality Management. Prentice-Hall of India, 2006.