Gabbott Mark. (1997). Contemporary services marketing management. The Dryden Press.
芝加哥风格引文Gabbott Mark. Contemporary Services Marketing Management. London: The Dryden Press, 1997.
MLA引文Gabbott Mark. Contemporary Services Marketing Management. The Dryden Press, 1997.
警告：这些引文格式不一定是100％准确.