Citazione Stile APA (7a Edizione)

Gabbott Mark. (1997). Contemporary services marketing management. The Dryden Press.

Citazione stile Chigago Style (17a edizione)

Gabbott Mark. Contemporary Services Marketing Management. London: The Dryden Press, 1997.

Citatione MLA (9a ed.)

Gabbott Mark. Contemporary Services Marketing Management. The Dryden Press, 1997.