Bruhn Manfred & Dominik Georgi. (2006). Services marketing: Managing the service value chain. Prentice Hall.
芝加哥风格引文Bruhn Manfred 与 Dominik Georgi. Services Marketing: Managing the Service Value Chain. New York: Prentice Hall, 2006.
MLA引文Bruhn Manfred 与 Dominik Georgi. Services Marketing: Managing the Service Value Chain. Prentice Hall, 2006.
警告：这些引文格式不一定是100％准确.