Citazione Stile APA (7a Edizione)

Bruhn Manfred & Dominik Georgi. (2006). Services marketing: Managing the service value chain. Prentice Hall.

Citazione stile Chigago Style (17a edizione)

Bruhn Manfred e Dominik Georgi. Services Marketing: Managing the Service Value Chain. New York: Prentice Hall, 2006.

Citatione MLA (9a ed.)

Bruhn Manfred e Dominik Georgi. Services Marketing: Managing the Service Value Chain. Prentice Hall, 2006.