Bruhn Manfred & Dominik Georgi. (2006). Services marketing: Managing the service value chain. Prentice Hall.
Chicago Style (17th ed.) CitationBruhn Manfred and Dominik Georgi. Services Marketing: Managing the Service Value Chain. New York: Prentice Hall, 2006.
MLA (9th ed.) CitationBruhn Manfred and Dominik Georgi. Services Marketing: Managing the Service Value Chain. Prentice Hall, 2006.
Warning: These citations may not always be 100% accurate.