Cranfield School of management. (2000). Marketing management: A relationship marketing perspective. Macmillan business.
Citação norma ChicagoCranfield School of management. Marketing Management: A Relationship Marketing Perspective. London: Macmillan business, 2000.
Citação norma MLACranfield School of management. Marketing Management: A Relationship Marketing Perspective. Macmillan business, 2000.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.