/Penn,I.A, & Pennix G.B and Coulson J. (1994). Records Management Handbook (2nd.). :Routledge.
Cita Chicago Style (17a ed.)/Penn,I.A, y Pennix G.B and Coulson J. Records Management Handbook. 2nd. -New York: :Routledge, 1994.
Cita MLA (9a ed.)/Penn,I.A, y Pennix G.B and Coulson J. Records Management Handbook. 2nd. :Routledge, 1994.
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