Slack, N., & Chambers, S. (2004). Operations management (4th ed.). Prentice Hall.
Cita Chicago Style (17a ed.)Slack, Nigel, y Stuart Chambers. Operations Management. 4th ed. Harlow: Prentice Hall, 2004.
Cita MLA (9a ed.)Slack, Nigel, y Stuart Chambers. Operations Management. 4th ed. Prentice Hall, 2004.
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