The study of complaints management and custome satisfaction in Tanzania's telecom sector

The study of complaints management and custome satisfaction in Tanzania's telecom sector

Enregistré dans:
Détails bibliographiques
Auteur principal: Mrisha, Samuel Hudson
Format: Thèse Livre
Publié: Wuhan : Wuhan Univertsity of Technology ( China), c2026.
Sujets:
Customer satrisfaction > Tanzania
Complaints (customer service) > management > Tanzania
Customer satisfaction
SERVQUAL
Customer trust
Information Processing Theory
Service quqlity model
Research deign > complaints management
Telecommunication > customer services > Tanzania
Telecommunication systems > management > Tanzania
customer relations > management
Tags: Ajouter un tag
Pas de tags, Soyez le premier à ajouter un tag!
Description
Description:Include supporting tables (Tests of Normality)
Description matérielle:xvi, 288 leaves : ill.; 29 cm.
Bibliographie:Includes references leaves 254 - 269.
ISBN:NA

Documents similaires