Kotler, P., Bowen John, & Makens James. (1996). Marketing for hospitality and tourism (3rd ed.). Dorling Kindersley.
Citazione stile Chigago Style (17a edizione)Kotler, Philip, Bowen John, e Makens James. Marketing for Hospitality and Tourism. 3rd ed. New Delhi.: Dorling Kindersley, 1996.
Citatione MLA (9a ed.)Kotler, Philip, et al. Marketing for Hospitality and Tourism. 3rd ed. Dorling Kindersley, 1996.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.