Retailing management /

This book examines the principles and practices of successful retail management. It emphasizes strategic decision-making, customer satisfaction, merchandise management, pricing, promotion, store operations, and the growing impact of technology and e-commerce on retail businesses. Through practical e...

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Detalles Bibliográficos
Autor principal: Levy, Michael
Otros Autores: Weitz, Barton A.
Formato: Libro
Publicado: New York. : Irwin/McGraw-Hill, 2001.
Edición:4th ed.
Materias:
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Descripción
Sumario:This book examines the principles and practices of successful retail management. It emphasizes strategic decision-making, customer satisfaction, merchandise management, pricing, promotion, store operations, and the growing impact of technology and e-commerce on retail businesses. Through practical examples and case studies, the authors demonstrate how retailers can develop competitive strategies, improve operational efficiency, and build long-term customer loyalty in a rapidly changing retail environment.
Notas:LC copy 1 lacking CD-ROM.
Descripción Física:xxvii, 754 p. : ill. (some col.), maps ; 27 cm. +
Bibliografía:Includes bibliographical references and indexes.
ISBN:0072315776
9780072315776