Bovee, C., & Thill, J. V. (2007). Business communication essentials (4th ed.). Pearson Prentice Hall.
Cita Chicago Style (17a ed.)Bovee, Courtland, y John V. Thill. Business Communication Essentials. 4th ed. Upper Saddle River, NJ: Pearson Prentice Hall, 2007.
Cita MLA (9a ed.)Bovee, Courtland, y John V. Thill. Business Communication Essentials. 4th ed. Pearson Prentice Hall, 2007.
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