Futrell, C., & Charles M. Futrell. (2009). Fundamentals of selling: Customers for life through service (11th ed.). McGraw-Hill Irwin.
Style de citation Chicago (17e éd.)Futrell, Charles, et Charles M. Futrell. Fundamentals of Selling: Customers for Life Through Service. 11th ed. Boston: McGraw-Hill Irwin, 2009.
Style de citation MLA (9e éd.)Futrell, Charles, et Charles M. Futrell. Fundamentals of Selling: Customers for Life Through Service. 11th ed. McGraw-Hill Irwin, 2009.
Attention : ces citations peuvent ne pas être correctes à 100%.