Customer services : skills for success /
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| Main Author: | |
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| Format: | Book |
| Published: |
New York :
McGraw-Hill,
c2012.
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| Edition: | 6th ed. |
| Series: | International student edition
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| Subjects: | |
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| Physical Description: | xxii, 474p.: col. ill. ; 28cm. |
|---|---|
| Bibliography: | Includes index |
| ISBN: | 9781259252945 |