Rackham, N., & DeVicentis, J. R. (1999). Re-thinking the sales force: Redefining selling to create and capture customer value. McGraw-Hill.
Style de citation Chicago (17e éd.)Rackham, Neil, et John R. DeVicentis. Re-thinking the Sales Force: Redefining Selling to Create and Capture Customer Value. New York: McGraw-Hill, 1999.
Style de citation MLA (9e éd.)Rackham, Neil, et John R. DeVicentis. Re-thinking the Sales Force: Redefining Selling to Create and Capture Customer Value. McGraw-Hill, 1999.
Attention : ces citations peuvent ne pas être correctes à 100%.